Savvy recall a mark of maturity

KUALA LUMPUR, March 31 — Recalls are part and parcel of any reputable car manufacturer’s business. No car manufacturer is exempt from it, even though a high number of recalls can damage a car company's reputation for reliability.

This could have contributed to Toyota's drop from the Number 1 position in a few quality surveys around the world.

Some recalls involve something minor like an instrument cluster that does not illuminate as in the case of the Mercedes Benz S-Class, or something major like the Toyota Corolla Verso’s tendency for the "front seat passenger airbag to activate when turned off", something very dangerous if you've a child in a child seat in the front, and think the front airbag has been turned off but in reality it hasn't!

Recalls have to be managed properly at both the service centres where the recall inspection and rectification work is done, as well as from a public relations perspective.

Read more...
 
Localisation the way to control costs

Not that long ago, analysts talked about how the American automotive industry was heading for certain doom. Pressure from Japanese and European automakers had sent sales of Chrysler, Ford and GM on a downward spiral, and quality and satisfaction studies were not showing favourable results for the American automakers either.

Things have changed now, within the time span of just a few years. Despite the massive job cuts and factory closures by American automakers, the American automotive industry has been picking up slowly, but with jobs provided by foreign automakers instead of American ones. What has changed is the increase in localisation for cars sold in the United States. More and more automakers are bringing factories to the US instead of shipping parts or whole cars from all over the world.

Read more...
 
Green fuel may not be so green after all

In today's race to find alternative fuel sources, one alternative that seems to have gained popularity is a biofuel called Gasohol, or FlexFuel (its name changes depending on its composition and country of use).

It is composed of ethanol and gasoline; the former is a renewable energy source, and not something drilled out of the ground that can dry up one day. This is different from biodiesel — something our government has started dabbling in, which is diesel derived from non-petroleum sources. Think of Gasohol as biopetrol.

Three popular mixes are E85, E20 and E10. E85 is made up of 85% ethanol and 15% gasoline, and is widely used in Sweden, and becoming more common in the US. E20 contains 20% ethanol, and is popular in a few countries like Brazil. In fact, the South American country has taken it up to another level — it uses E100, which is pure ethanol with up to 4% water.

Read more...
 
The low-down on leasing

In Malaysia, we purchase cars either by cash or via hire purchase from a financial institution. It's quite simple: pay a downpayment, and then pay monthly repayments on the remainder plus an interest that can be as low as 1.38% or up to 7%, depending on the car and your financial status.

In countries like the United States, vehicles are obtained through three different ways – cash purchase, financing, or leasing. The method of leasing used in vehicle purchases is called closed-end leasing, which means you pay a certain amount every month to use the vehicle but you do not own it. At the end of the predetermined lease period you may choose to purchase the car at a certain value, or simply return the car.

Read more...
 
Our car industry - coming or going?

Malaysia is one of the few countries in the world that hosts an automotive manufacturer and where once Proton rebadged Japanese cars, a foreign company is now rebadging Protons. Proton GEN2s, with left-hand drive configurations, are being sold in China under the Europestar RCR name.

Thailand took a different route with their motor industry and is now the regional manufacturing and development base for some of the world's largest automakers.

Even Volkswagen, heartbroken or not from the last-minute collapse of the Proton tie-up, is looking at Thailand and the intended investment is said to be more than RM3 billion. That is a lot of money, and it could have been channelled into our country instead.

Read more...